Accounting & Resident Services Mission
We partnered with VOSA Board of Directors to increase property values and maintain a sense of community through transparent accounting practices, modern technology and superior customer service.
Our 3-Pillar Management Strategy:
- Accounting: Transparency, regular GAAP format reporting, historical trends and clear audit trails
- Management (if selected): Consistent enforcement and immediate follow-ups on maintenance requests. 24/7 assistance for residents & Boards.
- Communication: Friendly FREE service and self-service tools for 24/7/365 access to information: proprietary website, dedicated phone number (1-855-AT-ANZEN), online newsletters, community discussions, surveys, etc.
Automation Cost Savings
Together with VOSA Board, we are implementing the best GAAP- approved accounting procedures to reduce costs and to help ensure proper funding for future repairs & services. Our automated systems will greatly reduce the association bottom line – here are just a few:
•Email Statements and Mass Mailings – reduces postage and saves on office supplies.
•Online Access to Important Info – reduces printing and postage, and cuts back on phone inquiries.
•Collection Reminders – system generated emails with balance threshold remind past due owners without costly monthly statements.
•Online Vendor Portal – automatic vendor payments allowing for contactless payments and streamlined vendor management.